Copyright & DMCA Policy

Effective: July 10, 2026 · v2026-07-10

HoldFast ("we", "us", "our") is a video review and presentation platform operated by Smoke & Oakum. Customers upload videos, images, audio, documents, and presentations and share them through review links, reels, and presentation pages.

We respect the intellectual property rights of others and expect our customers and their viewers to do the same. This policy explains how to report content on HoldFast that you believe infringes your copyright, what we do when we receive a report, how someone whose content was removed can respond, and how we handle accounts that infringe repeatedly. It follows the notice-and-takedown process in the U.S. Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, under which HoldFast operates as a hosting provider of user-uploaded content.

This policy is written in plain English so it is easy to follow. The law it is based on is technical — if you are unsure of your rights, talk to a lawyer before filing anything.

1. Our Designated Copyright Agent

Send copyright complaints (and counter-notices) to our designated agent. This is the fastest way to have a valid report handled — sending it to general support or another address may delay it.

2. How to Report Infringing Content (Takedown Notice)

If you own a copyright (or are authorized to act for the owner) and you believe content hosted on HoldFast infringes it, send a written notice to our designated agent above. To be valid under 17 U.S.C. § 512(c)(3), your notice must include all six of the following:

• Your physical or electronic signature (typing your full legal name counts as an electronic signature), as the copyright owner or someone authorized to act on the owner's behalf.
• Identification of the copyrighted work you say has been infringed. If several works are involved, you may give a representative list.
• Identification of the material you say is infringing, with enough detail for us to find it — ideally the exact link (URL) to the review link, reel, presentation, or file.
• Your contact information: name, mailing address, telephone number, and email address.
• A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in your notice is accurate, and — under penalty of perjury — that you are the copyright owner or are authorized to act on the owner's behalf.

If your notice is missing required elements, we may not be able to act on it, and we may contact you to ask for what is missing.

3. What We Do When We Receive a Valid Notice

When we receive a notice that satisfies the requirements above, we:

• Remove or disable access to the reported material expeditiously.
• Notify the customer who uploaded it that the material has been removed or disabled, and pass along a copy of the notice (including the complainant's contact details) so they can respond if they choose to.
• Record a strike against that account under our repeat-infringer policy (Section 5).
• Document the notice, our action, and the date, so we keep an accurate record of what was reported and what we did.

We do not make a legal ruling on who is right. Removal in response to a notice is not a finding that infringement occurred — it is the process the law asks us to follow.

4. If Your Content Was Removed (Counter-Notification)

If you are a HoldFast customer and your content was removed or disabled because of a copyright notice, and you believe that was a mistake or a misidentification, you can send us a counter-notification. Send it to the same designated agent in Section 1. To be valid under 17 U.S.C. § 512(g)(3), it must include:

• Your physical or electronic signature.
• Identification of the material that was removed or disabled, and the location (link) where it appeared before it was removed.
• A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of a mistake or a misidentification.
• Your name, mailing address, and telephone number, and a statement that you consent to the jurisdiction of the U.S. Federal District Court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which HoldFast may be found), and that you will accept service of process from the person who filed the original notice or their agent.

What happens next: when we receive a valid counter-notification, we forward it to the person who filed the original notice. If that person does not notify us within 10 business days that they have filed a court action to keep the material offline, we may restore the removed material. We generally do this between 10 and 14 business days after we receive your counter-notification.

5. Repeat-Infringer Policy

We terminate, in appropriate circumstances, the accounts of customers who are repeat infringers. This is a policy we actually apply — not just words on a page.

• We track strikes per account. Each valid infringement notice against an account is recorded against that account.
• We terminate repeat infringers. An account that accumulates repeated valid infringement notices — or that we otherwise determine to be a repeat infringer — may have its access suspended or terminated, up to and including cancellation of the entire workspace and removal of its content.
• We weigh the circumstances. In deciding what is appropriate, we consider the number and seriousness of the notices, whether valid counter-notices were filed, whether notices were later withdrawn, and the account's overall history.
• We do not look the other way. We do not ignore clear or repeated infringement, and we will act on infringement we become aware of even without a formal notice.

Terminating an account under this policy is in addition to our other rights under the Terms of Service and Acceptable Use Policy.

6. Warning: False Claims Have Consequences

7. Notices From Outside the United States

The DMCA is United States law, but HoldFast serves customers and viewers around the world, and we take copyright seriously everywhere. If you are outside the United States and believe content on HoldFast infringes your rights, send your notice to the same designated agent in Section 1.

We handle well-founded infringement notices under other countries' laws — for example, the EU Copyright Directive or a national notice-and-action regime — through an equivalent process: we assess the notice, remove or disable clearly infringing material, notify the customer who uploaded it, and offer an equivalent way for that customer to object. To help us act quickly, please include the same information listed in Section 2 (what the work is, where the infringing material is, your contact details, and a good-faith statement).

8. Changes to This Policy

We may update this policy from time to time. When we make significant changes, we will update the effective date and version at the top of this page. The version identifier lets you tell which revision you are reading.

9. Contact

For copyright notices and counter-notices, use our designated agent: [email protected] (Section 1). For anything else, see the Privacy Policy or the Terms of Service.