Fix Vimeo backup failures

Every failure sorted by cause, with a straight answer on which ones a Retry click fixes and which ones need a human.

What you're seeing

Some videos in your backup show as failed, and the Failed items panel on the Backups page groups them under cause headings, some with a Retry button and some with a Manual fix badge.

Why it happens

Six causes cover nearly every failure:

• Auth required: your Vimeo sign-in expired or was revoked, so HoldFast can no longer fetch on your behalf.
• Embed page blocked: the video's privacy is set to "Hide from Vimeo" or its embed page is locked down. This is the most common cause in shared and agency libraries.
• Fetch failed: both Vimeo's own interface and our last-resort fallback could not retrieve the video. Most often the video was deleted.
• Video not found (404): the source video no longer exists on Vimeo.
• Rate limited: Vimeo throttled requests. Temporary by nature.
• Network error: a transient timeout. Also temporary.

Fix it

Match the heading to the move:

• Auth required: reconnect Vimeo from the Backups page, then retry the group.
• Embed page blocked: ask the video's owner to enable "Show on Vimeo.com", then retry.
• Fetch failed / Video not found: check whether the video still exists in Vimeo. If it is gone, the only path is uploading the file directly, if you have it.
• Rate limited / Network error: nothing. These retry themselves on the next hourly sync.

Retry per item with the small Retry button, or per cause with Retry N on the group header. The panel marks non-retryable groups with the Manual fix badge so you do not waste the clicks.

Still stuck

If a group will not clear and the cause heading does not match what you see in Vimeo, contact support from the app with the video's name; the failure detail on our side says more than the badge can.