My PowerPoint renders wrong

What PPTX rendering keeps, what commonly breaks, and the one-step escape hatch that preserves your exact design.

What you're seeing

Your uploaded PowerPoint plays, but something is off: a headline in the wrong typeface, a chart shifted, an embedded video that does not play.

Why it happens

PPTX files render live in the viewer's browser, which is what keeps your animations and transitions working. The trade is fidelity at the edges: fonts that are not embedded in the file fall back to a substitute, and embedded media or exotic chart objects may not carry over. Standard text, images, and layouts render faithfully; the further a deck leans on unusual assets, the more likely a seam shows.

Fix it

1. The escape hatch: export to PDF. In PowerPoint, File, then Export, then PDF, and upload that instead. A PDF renders pixel-exact, fonts included, every time. You lose animations; you gain certainty. For client-facing proposals, this is usually the right trade.
2. Or embed the fonts. In PowerPoint's save options, tick "Embed fonts in the file" and re-upload the PPTX. This fixes most typography drift while keeping animations.
3. Replace embedded video with a personal intro video or a linked reel, both of which are built for the browser.

Uploading a replacement is safe either way: every upload is kept as a version and the link never changes.

Still stuck

If a PDF renders wrong too, that is not an edge case we expect. Contact support from the app with the deck attached and we will chase it.