What your client sees: a walkthrough to forward

The reviewer journey end to end, written so you can forward it to a first-time client along with the link itself.

Before you send a first link to a new client, it helps to know exactly what lands on their screen. Here is the whole journey from their side, written so you can forward it: send this page along with your link and a first-time reviewer will know what to expect.

1. They open the link

They click the address you sent (it contains /r/) and the page opens in their browser. No account, no install, nothing for their IT department to approve. If you set a password or an email gate, that screen comes first, and neither one creates an account for them. The page wears your logo and your colors, so it reads as your studio rather than as a tool.

2. The player

Video, timeline, and comment panel on one page. It plays at the right quality for their connection without anyone choosing a setting, which matters when the client is on hotel wifi and the producer is on fiber. If your link carries several files, a strip lets them move between them.

3. They leave a note at the frame

They play until something catches, pause, and type in the comment box, which picks up the timecode on its own. The first time, a small box asks for their name and email so notes arrive attributed. No password, nothing to verify.

What you get back: a comment sitting on the exact frame, with a marker on the timeline. Clicking any note snaps the player straight to its moment, so working a round becomes a walk down the list. Their own walkthrough is Leave your first comment.

4. They draw on the picture

For anything spatial ("this corner, not that one"), they pause, click Draw, and sketch on the frame. Colors, three stroke sizes, undo, clear. The drawing rides the comment at that timecode and everyone on the link sees it exactly where they put it. Their walkthrough is Draw on the frame.

5. They switch versions, if you published any

When you have published more than one cut, a Versions rail sits under the player: one chip per cut, named by your real filename, with the live one marked Latest. One click swaps the player, and Compare lays two cuts side by side with linked play and pause. If you published nothing extra, there is no rail and they see the single live cut, which is the normal shape of a first round. Their walkthrough is Browse other versions of the cut.

6. They press approve

Approve sits under the player, at the end of the row carrying the file name (on a phone it moves to a bar at the bottom of the screen). One click turns it green and reads Approved, and you get a notification naming them and the file. Clicking again withdraws it, and you are told about that too.

There is no reject button, on purpose: a change request belongs on the frame it is about, which is what the comments are for. Their walkthrough is Approve a cut or request changes.

What to say when you send it

One line covers it: "Here is the cut. Click the link, pause anywhere you have a note and type it, then press Approve when you are happy. Nothing to sign up for." Paste this page underneath for anyone who would rather have the tour first.