Upload large files

The honest numbers: per-plan file caps, what happens during a huge upload, what recovers on its own, and the one thing that does not survive a closed browser.

Big files are normal here. Uploads are tested to 14 GB in production, and nothing about a large file needs a setting: drop it in like anything else.

What happens during a big upload

The file uploads in parallel pieces, which is why the progress bar moves smoothly instead of in single-percent jumps. Status reads "uploading", then "finalizing", then "syncing". Total time scales with your upload bandwidth: a 14 GB ProRes master at 50 Mbps takes about 40 minutes.

If a piece hits a network blip, it retries automatically. Most transient drops recover without you noticing. If the upload fails outright, click the asset's status badge to see why; the common causes and fixes live in Upload failed or stalled.

The caps, plainly

Per-file: 2 GB on Free, 10 GB on Pro, 25 GB on Team. Workspace storage: 5 GB, 250 GB, 1 TB. The full table is in Plans & limits.

The two rules for masters

• Keep the tab open. Closing the browser cancels an in-flight upload, and there is no resume yet. Navigating around HoldFast in the same tab is fine.
• Consider a lighter export. A 14 GB ProRes master exported to a 2 to 4 GB H.264 at visually transparent quality uploads in a fraction of the time and looks identical in playback. Reviewers see the same picture either way.

If you ingest whole shoot folders regularly, a watch folder uploads them for you as files land.