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Getting Started›
  • What is HoldFast?
  • Upload your first video
  • Quickstart: send your first review link
  • Review links, reels, and presentations: which one to use
  • Set up your workspace in ten minutes
Projects & Uploads›
  • Organize a project with folders
  • Sort, filter, and switch view modes
  • Tag your library
  • Asset View: every clip across projects
  • Upload large files
  • Auto-ingest with a Local Watch Folder
  • What "Optimizing" means
  • Playback quality: 1080p free, up to 4K on paid plans
  • Find anything with search
Player & Review›
  • Review a cut on the asset page
  • Player shortcuts: J K L, frame stepping, and timecode
  • Trim a clip with Set In and Set Out
  • Set a custom thumbnail
Review Links›
  • How to send a video for review
  • Timecoded comments & annotations
  • Password-protect a review link
  • Set a review link to expire
  • Turn a review link off
  • Let reviewers download files
  • Attach files to comments
  • Brand a review link
  • Review link settings reference
  • Send a new cut without breaking the link
  • Draw on the frame
  • Compare two cuts side by side
  • Pre-generate transcripts before your client opens the link
  • Collect approvals on a cut
Versions›
  • How versions work: two switches, and the filename is the label
  • Add a new version
  • The quiet fix: swap the file, keep the link
  • Publish a cut for reviewers to browse
  • Stage a draft without making it live
  • Roll back with Make active
  • Rename or delete a version
Reels›
  • How to make a showreel
  • Brand a reel
  • Personalized links for sales outreach
  • Share a single video with a public link
  • Embed a reel on your website
  • Publish a gallery on your website
  • Display & Playback: auto-advance, titles, loudness
  • Capture leads with an email gate
Presentations›
  • How to share a presentation online
  • Roll back a presentation to an earlier version
  • Per-recipient links for a presentation
  • Covers and social previews
  • Upload a PDF, PowerPoint, or web deck
  • Embed Google Slides, Figma, or Canva
  • Gate a deck with a password or an email
  • Watermark a deck
  • Add a personal intro video to a proposal
  • Read deck analytics slide by slide
  • Get pinged when someone opens your deck
Insights›
  • How to see who watched your video
  • Engagement scoring explained
  • The intelligence feed & morning brief
  • Get alerted when someone is watching
  • Explore viewers & events
  • Consent, Global Privacy Control, and what your viewers see
  • Set up Slack or Mattermost alerts
  • Fix a wrong company attribution
  • Why it says "Possible X visitor": how attribution is graded
  • Exclude your own team from analytics
  • Export or erase a viewer (GDPR / CCPA)
Audience Testing›
  • How audience testing works
  • Understanding your verdict: what 'no clear winner' means
  • Who should watch this: choosing an audience
  • Credits and packs
  • What does a test cost?
  • Audience testing isn't behaving
Transcripts›
  • Transcripts on a public review link
  • How to transcribe a video
  • Comment straight from the transcript
  • Export captions and transcripts
Integrations›
  • Verify webhook signatures
  • Sync engagement to Copper
  • Connect Claude, Cursor, and other AI tools over MCP
  • Create and manage API tokens
  • Premiere Pro plugin
  • HoldFast API reference
For Reviewers›
  • You've been sent a review link: leave your first comment
  • Draw on the frame to show exactly what you mean
  • Approve a cut or request changes
  • Download the files
  • Passwords, expired links, and access problems
  • Browse other versions of the cut
  • The cookie banner and what gets tracked
  • Watching a reel or presentation someone sent you
Contacts & Outreach›
  • Import contacts from Google, Outlook, vCard, or CSV
  • Send a reel or review link by email from HoldFast
  • Open and click tracking, honestly
  • Brand your notification emails
  • Send through your own email domain (SMTP)
Workspace & Plans›
  • Plans & limits reference
  • Roles & permissions
  • Set up your brand kit
  • Invite and manage your team
  • See what's using your storage
  • Add storage to your plan
  • Cancel or archive: what happens to your links
  • Create a second workspace
Backups›
  • Back up your Vimeo library
  • Fix Vimeo backup failures
Vimeo Importer›
  • What the Vimeo Importer is
  • Move your Vimeo library to HoldFast
  • How the importer picks your plan
  • Recreate your Vimeo folders in HoldFast
  • Straight to HoldFast, or keep a copy on your Mac
  • Use the importer with an existing workspace
  • Keep the importer updated and report a problem
  • The import looks stuck or a video failed
Troubleshooting & FAQ›
  • My client says the video won't play
  • My upload failed or stalled
  • It still says "Optimizing"
  • There's a lock icon on a feature
  • Do my reviewers need an account?
  • Is my video public once I share a link?
  • Reel builder says 'No projects yet' (but you have projects)
  • Transcription is unavailable on this device
  • My PowerPoint renders wrong
  • My embedded deck shows a permission error
  • A reviewer can't open the link
  • Notification emails aren't arriving
  • Why am I my own hottest viewer?
  • What file types can I upload?
  • What happens to my links if I cancel?
Guides› Audience Testing
HoldFast Guides

Audience Testing

Put two versions in front of real viewers and get an honest read on which one landed.

How audience testing works

Show two versions to two fresh groups of people, one version per viewer, and get back a plain-language read on which one landed.

Understanding your verdict: what 'no clear winner' means

What the report tells you, in the order it tells you, and why an inconclusive result is a finding you can use rather than a failed test.

Who should watch this: choosing an audience

Pick who watches before you spend a credit: the general-population default that fills fastest, and when a narrower age or gender group is worth the higher cost.

Credits and packs

How audience testing is metered: one credit is one dollar, a test quotes by sample size and targeting, and sending it to your own viewers is free.

What does a test cost?

The shape of the number before you open the wizard: what drives the price of a test, what common sizes run, and why the quote you approve is the price you pay.

Audience testing isn't behaving

The three snags that stall an audience test: a launch that will not go, a fill that is crawling, a report with no winner, and the fix for each.

Ready to try it?

Host video, collect frame-accurate review, and see who's watching. Free to start.

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