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Getting Started›
  • What is HoldFast?
  • Upload your first video
  • Quickstart: send your first review link
  • Review links, reels, and presentations: which one to use
  • Set up your workspace in ten minutes
Projects & Uploads›
  • Upload a multi-gigabyte master without babysitting it
  • Organize a project with folders
  • Sort, filter, and switch view modes
  • Tag your library
  • Asset View: every clip across projects
  • Upload large files
  • Auto-ingest with a Local Watch Folder
  • What "Optimizing" means
  • Playback quality: 1080p free, up to 4K on paid plans
  • Find anything with search
Player & Review›
  • Review a cut on the asset page
  • Player shortcuts: J K L, frame stepping, and timecode
  • Trim a clip with Set In and Set Out
  • Set a custom thumbnail
Review Links›
  • How to send a video for review
  • Send a review link your client can open with zero sign-up
  • What your client sees: a walkthrough to forward
  • Timecoded comments & annotations
  • Password-protect a review link
  • Set a review link to expire
  • Turn a review link off
  • Let reviewers download files
  • Attach files to comments
  • Brand a review link
  • Review link settings reference
  • Send a new cut without breaking the link
  • Draw on the frame
  • Compare two cuts side by side
  • Pre-generate transcripts before your client opens the link
  • Collect approvals on a cut
Versions›
  • How versions work: two switches, and the filename is the label
  • Add a new version
  • The quiet fix: swap the file, keep the link
  • Publish a cut for reviewers to browse
  • Stage a draft without making it live
  • Roll back with Make active
  • Rename or delete a version
Reels›
  • How to make a showreel
  • Brand a reel
  • Personalized links for sales outreach
  • Share a single video with a public link
  • Embed a reel on your website
  • Publish a gallery on your website
  • Display & Playback: auto-advance, titles, loudness
  • Capture leads with an email gate
Presentations›
  • How to share a presentation online
  • Roll back a presentation to an earlier version
  • Per-recipient links for a presentation
  • Covers and social previews
  • Upload a PDF, PowerPoint, or web deck
  • Embed Google Slides, Figma, or Canva
  • Gate a deck with a password or an email
  • Watermark a deck
  • Add a personal intro video to a proposal
  • Read deck analytics slide by slide
  • Get pinged when someone opens your deck
Insights›
  • How to see who watched your video
  • Engagement scoring explained
  • The intelligence feed & morning brief
  • Get alerted when someone is watching
  • Explore viewers & events
  • Consent, Global Privacy Control, and what your viewers see
  • Set up Slack or Mattermost alerts
  • Fix a wrong company attribution
  • Why it says "Possible X visitor": how attribution is graded
  • Exclude your own team from analytics
  • Export or erase a viewer (GDPR / CCPA)
Audience Testing›
  • How audience testing works
  • Understanding your verdict: what 'no clear winner' means
  • Who should watch this: choosing an audience
  • Credits and packs
  • What does a test cost?
  • Audience testing isn't behaving
  • Choosing a test type
  • Preparing a fair test
  • Reading your report
  • Brand lift: measuring recall against a baseline
  • How long a test takes
Transcripts›
  • Transcripts on a public review link
  • How to transcribe a video
  • Comment straight from the transcript
  • Export captions and transcripts
Integrations›
  • Verify webhook signatures
  • Sync engagement to Copper
  • Connect Claude, Cursor, and other AI tools over MCP
  • Create and manage API tokens
  • Premiere Pro plugin
  • HoldFast API reference
For Reviewers›
  • You've been sent a review link: leave your first comment
  • Draw on the frame to show exactly what you mean
  • Approve a cut or request changes
  • Download the files
  • Passwords, expired links, and access problems
  • Browse other versions of the cut
  • The cookie banner and what gets tracked
  • Watching a reel or presentation someone sent you
Contacts & Outreach›
  • Import contacts from Google, Outlook, vCard, or CSV
  • Send a reel or review link by email from HoldFast
  • Open and click tracking, honestly
  • Brand your notification emails
  • Send through your own email domain (SMTP)
Workspace & Plans›
  • Invite unlimited client reviewers without buying seats
  • Plans & limits reference
  • Roles & permissions
  • Set up your brand kit
  • Invite and manage your team
  • See what's using your storage
  • Add storage to your plan
  • Cancel or archive: what happens to your links
  • Create a second workspace
Switching to HoldFast›
  • Coming from Wiredrive: where your presentations live now
  • Coming from Wiredrive: review and approvals
  • Coming from Frame.io: your review workflow, translated
  • Leaving Vimeo after a price rise: move your library and rebuild your links
  • Coming from Simian: showreels, spots, and who watched
  • Coming from MediaSilo: what the Wiredrive move left behind
Backups›
  • Back up your Vimeo library
  • Fix Vimeo backup failures
Vimeo Importer›
  • What the Vimeo Importer is
  • Move your Vimeo library to HoldFast
  • How the importer picks your plan
  • Recreate your Vimeo folders in HoldFast
  • Straight to HoldFast, or keep a copy on your Mac
  • Use the importer with an existing workspace
  • Keep the importer updated and report a problem
  • The import looks stuck or a video failed
Troubleshooting & FAQ›
  • My client says the video won't play
  • My upload failed or stalled
  • It still says "Optimizing"
  • There's a lock icon on a feature
  • Do my reviewers need an account?
  • Is my video public once I share a link?
  • Reel builder says 'No projects yet' (but you have projects)
  • That custom link is already taken
  • Signup says you need an invite
  • Transcription is unavailable on this device
  • My PowerPoint renders wrong
  • My embedded deck shows a permission error
  • A reviewer can't open the link
  • Notification emails aren't arriving
  • Why am I my own hottest viewer?
  • What file types can I upload?
  • What happens to my links if I cancel?
Guides› Transcripts
HoldFast Guides

Transcripts

Transcribe in your browser, comment from the transcript, export captions.

Transcripts on a public review link

The capability split in one line: reading works everywhere for everyone, generating needs a capable device, and the sender can settle it in advance.

For reviewers

How to transcribe a video

One click turns any video into a searchable, timecoded transcript, generated privately in your browser, never uploaded to a server.

Comment straight from the transcript

Select a line in the transcript and the note pins itself to that word's timecode. No scrubbing to find the moment.

Pro

Export captions and transcripts

Download the transcript as .vtt captions or timecoded text, and the review notes as a PDF, straight from the review page.

Ready to try it?

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